LSS

Privacy Policy

Nature Vibe OOD | Company ID (EIK): 206243979 | 9 Devnya St., Varna, Bulgaria

Last updated: June 2025

1. Who processes your data?

Data Controller:

Nature Vibe OOD

Address: 9 Devnya St., Varna, Bulgaria

Manager: Evgenia Kaloianova

Company ID (EIK): 206243979

2. What personal data do we collect?

  1. Full name — for identification and documentation
  2. Email address — for communication and profile access
  3. Phone number — for reservation coordination
  4. Reservation details — event type, date, number of participants, specifics (transport, notes)
  5. Billing information (optional) — company name, address, company ID — for invoice purposes only

3. How do we use your data?

  1. Managing reservations and user profiles — Performance of contract (Art. 6(1)(b) GDPR)
  2. Sending confirmations and event reminders — Performance of contract
  3. Issuing invoices — Legal obligation (Art. 6(1)(c) GDPR)
  4. Communication for questions or issues — Legitimate interest
  5. Service improvement — Legitimate interest

4. How long do we retain your data?

  1. Profile and reservation data — up to 3 years after last activity or until account deletion
  2. Accounting documents — 5 years as required by Bulgarian accounting law
  3. Logs — up to 90 days

5. Do we share your data with third parties?

We do not sell or share your data with third parties for marketing purposes. Data may only be shared with:

  1. Hosting providers — for data storage (within EU/EEA)
  2. Accountants — when required for financial reporting
  3. Competent authorities — when required by law

6. Your rights

  1. Right of access — to receive a copy of your data
  2. Right to rectification — to request correction of inaccurate data
  3. Right to erasure — the "right to be forgotten"
  4. Right to restriction — to limit processing
  5. Right to data portability — to receive your data in a machine-readable format
  6. Right to object — to processing based on legitimate interest
  7. Right to lodge a complaint — with the Commission for Personal Data Protection (www.cpdp.bg)

7. Security

We apply appropriate technical and organisational measures to protect your data, including HTTPS encryption, password hashing, and restricted database access.

8. Contact

Nature Vibe OOD

9 Devnya St., Varna, Bulgaria

Manager: Evgenia Kaloianova

Company ID (EIK): 206243979